Shipping policy

Processing Time

• Premade wigs & hair bundles:

Orders are processed within 1–2 business days.

• Custom wigs & customization add-ons (color, density, styling):

Orders require 7–10 business days for customization processing.

Processing time does not include shipping time.

Shipping Time

• Once processed, orders ship within 3–5 business days for in stock items / 7-10 for customized items

• Business days do not include weekends or holidays.

 

Additional Information

• Orders cannot be modified or canceled once processing begins.

• Tracking information will be emailed once your order ships.

• Delivery times may vary during holidays or high-volume periods.